Event Organiser - Deferring a ticket

How to defer a ticket 

Deferring a ticket will send an email to the participant letting them know their ticket has been deferred. Within the participants EtchRock account they will be able to then claim a ticket to a future event. The below guide explains how to defer a participants ticket. 

Note: If the ticket a participant claims costs more than the original, then we will charge the difference. 

Deferring a ticket 

Step 1 - First navigate to the participant you wish to defer by clicking on their name in the participants table, within the participants tab. 

Step 2 - Hover over 'select action' and then click 'Defer ticket' 

Thats it, we will send the participant an email with a link to claim a new ticket. 

Cancelling a deferral 

You can also cancel the deferral which will prevent the participant from claiming a new ticket. As well as resending the deferral email. 

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