Transferring tickets is an option set by an event organiser. If enabled, you can transfer your event ticket/registration to another ticket within the same event, to another ticket within a different event or to someone else.
If the ticket you are transferring to costs more than the original ticket then you will be required to pay the difference. If the ticket you are transferring to costs less than the original ticket you will not receive a refund for the difference.
Transferring a ticket can be done within my orders. Click on the order containing the ticket you wish to transfer and then click 'request transfer'.
How to transfer a ticket to a friend
If you have bought a ticket to an event and can no longer attend, you may wish to transfer it to someone else. When transferring you have the option to transfer the ticket for free or to receive a refund. To do this open the order containing your ticket within my orders and click 'transfer ticket to someone else'
Step 2 - Click 'Transfer ticket to a friend'.
Step 3 - Complete form
You will then see the below form to complete which will send a ticket transfer request. The person you send the transfer request to will receive an email with your message and a link to claim the ticket. Make sure to complete the form and select wether you wish to transfer the ticket for free or receive a refund.
Step 4 - Transfer request
Once the individual receives the transfer request and clicks 'claim ticket' they will be able to register and make payment.
Step 5 - Receive confirmation and refund
Once they make payment for the ticket you will receive an email confirming the ticket transfer has been completed. You fill also receive an email detailing your refund.
For help please email firstname.lastname@example.org