Participant - How to transfer from one ticket type to another

Transferring tickets is an option set by an event organiser. If enabled, you can transfer your event ticket/registration to another ticket within the same event, to another ticket within a different event or to someone else.

If the ticket you are transferring to costs more than the original ticket then you will be required to pay the difference. If the ticket you are transferring to costs less than the original ticket you will not recieve a refund for the difference.

Transferring a ticket can be done within my orders. Click on the order containing the ticket you wish to transfer and then click 'request transfer'.

How to transfer from one ticket type to another

If you have bought a ticket to an event and wish to transfer to another ticket type either within the same event or within a different event please open your order and click 'Change ticket type'.

Step 1 - Transferring from

Please select the ticket you would like to transfer.

Step 2 - Transferring to

Please select the event and the new ticket type you would like to recieve.

Step 3 - Pricing Overview

Please confirm the tickets you are transferring from and to are correct. If there is a cost difference you will be shown this here. Once you are happy click 'next'.

Step 5 - Confirm Transfer

If there is a charge required to complete the transfer, please enter your details and click 'pay and complete transfer'

When your transfer is complete you will be shown a success message and the the page will refresh displaying your new order and ticket.

For help please email [e-mail]