How to find an order ID
When you make a purchase on the EtchRock platform we generate an order ID. You will be able to find this order ID within several locations which have been detailed below.
1) Order confirmation email - You will recieve an order confirmation which will contain your order ID.
2) Invoice - Attached to your order confirmation email will be your invoice. The order ID will be displayed on your order ID
3) Ticket - If you bought a ticket to an event, the order ID will also be displayed on your ticket.
4) EtchRock account - You can view your order information and order id within your EtchRock account. Go to 'My orders' and click on the order you are looking for.
You will also be able to find your order id using the EtchRock IOS and Android app.