If you have group tickets setup, where the price is set per group, and you want to enable transfers or deferrals within your event, then you should consider if you want participants within a group ticket to be able to transfer their individual ticket(s). You can force group tickets to defer or transfer together, meaning that all tickets within the group will be deferred or transferred at the same time.
What is a group ticket?
Group ticket - (Price per group)
Set a ticket price per group, the price will stay fixed regardless of how many people are selected
How to force group tickets to defer and transfer together?
Step 1 - Navigate to your tickets Transfer Policy Settings. Manage event > Payment options > Order policy
Step 2 - Click on 'Tickets Transfer Policy Settings'
Step 3 - Enable the two options 'Enable ticket deferrals for participants' and 'Force group tickets to transfer together'
Step 4 - Click save
That's it, participants within group tickets will be forced to transfer and defer their tickets together.
For help, please email firstname.lastname@example.org