If you wish to sort your own bib numbers using an external system you can do this and then upload the numbers back in to EtchRock for your participants to view. This will also allow you to display the bib numbers on your start list and display them within email campaigns. Follow the below steps to get started:
How to Manually upload bib numbers
Step 1 - Navigate to the 'manage bib numbers' section within your chosen event. Manage participants > Participants > Actions > Bib Numbers.
Step 2 - Scroll down to the bottom of the page, on the right hand side of the page is the section 'Upload BIB Numbers csv'. Click the text link 'Download csv template with all participant ticket ids'.
Step 3 - A csv file will be downloaded to your device. This file contains all ticket Id's in column A and in column B, a column titled 'Field data' - this is where you'll need to insert your bib numbers. If there is already data in this column then you can just delete this and insert your own bib numbers.
Step 4 - Once you have your file ready to upload, simply click 'choose file' within the Upload BIB Numbers csv section and select the file from your computer. After a second or two you'll see the file name appear next to the choose file button. Once this is displayed, click the 'Upload custom Bib Numbers' button.
That's it, your codes will be uploaded. Please check that they have uploaded by running a participant export using the 'bib number' column. If your data hasn't uploaded successfully then there is likely a format issue with the file, please follow these file formatting steps and re-upload the file.
For help, please email support@etchrock.com
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