Participant Help Guides
Guides on how to navigate your EtchRock profile, manage your orders and connect on the EtchRock social platform.
Managing An Order
- Participant - How to view the emails that have been sent to me for an order I made on EtchRock
- Participant - Complete group ticket registration information within your EtchRock account
- Participants - Earn rewards with affiliate links
- Participant - Contacting an organiser
- Participant - Upload an activity link
- Participant - How to defer a ticket
My Profile
- How to make a complaint to EtchRock
- EtchRock / Strava -
- Event organisers - Negative balances in Stripe
- Participant - How do I find my tickets?
- Participant - How do I update my profile image?
- Participant - How do I change my password?
EtchRock Social
- Participant - How to make your Garmin activity public
- Club admin - Creating and managing your club on EtchRock
- Participant - How do I connect my Fitness App/GPS Wearable to my EtchRock profile?
- Participant - How do I connect my Strava account to my EtchRock account?
- Participant - How do I connect my Garmin account to my EtchRock account?
- Participant - How do I connect my RunKeeper account to my EtchRock profile?