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  1. EtchRock
  2. Participant Help Guides

Participant Help Guides

Guides on how to navigate your EtchRock profile, manage your orders and connect on the EtchRock social platform.

Managing An Order

  • Participant - How to view the emails that have been sent to me for an order I made on EtchRock
  • Participant - Complete group ticket registration information within your EtchRock account
  • Participants - Earn rewards with affiliate links
  • Participant - Contacting an organiser
  • Participant - Upload an activity link
  • Participant - How to defer a ticket
See all 30 articles

My Profile

  • How to make a complaint to EtchRock
  • EtchRock / Strava -
  • Event organisers - Negative balances in Stripe
  • Participant - How do I find my tickets?
  • Participant - How do I update my profile image?
  • Participant - How do I change my password?
See all 8 articles

EtchRock Social

  • Participant - How to make your Garmin activity public
  • Club admin - Creating and managing your club on EtchRock
  • Participant - How do I connect my Fitness App/GPS Wearable to my EtchRock profile?
  • Participant - How do I connect my Strava account to my EtchRock account?
  • Participant - How do I connect my Garmin account to my EtchRock account?
  • Participant - How do I connect my RunKeeper account to my EtchRock profile?
See all 13 articles

Challenges & Events

  • Participant - Submitting evidence for a virtual event
  • Participant - How do I log miles to a challenge from my profile page?
  • Participant - How do I create my own Virtual Challenge?
  • Participant - How do I sign up for a challenge?
  • Participant - How do I log a training session?
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